Frequently Asked Questions

Our showroom is at 525 58 Ave SE, Calgary, AB T2H 0P7, in the Manchester/Kingsland area of southeast Calgary. We proudly serve Calgary and the surrounding communities.

We’re open Monday to Friday from 9am to 5pm and Saturday from 10am to 4pm. We’re closed Sundays. Get in touch to see if we can accommodate a visit outside regular hours.

Floorscapes is a family-owned flooring business that has served Calgary homeowners for over 25 years, growing from a small hardwood-focused shop into a full-service flooring showroom and installation company. Read more about our story.

Yes. Floorscapes is family-operated, led by owner Bryce Osborne alongside family members who bring interior design and operations expertise to every project. Learn more about our team.

Yes. Every project starts with a free, no-pressure estimate. We’ll walk through your space, discuss your goals and budget, and provide a clear quote with no obligation.

We serve Calgary, AB and the surrounding communities. If you’re just outside city limits, contact us to discuss your project.

Yes, take a look through our completed projects to see the range of flooring styles and spaces we’ve worked on for Calgary homeowners.

Yes. You can view our certifications and trade affiliations on our website, including our standing with recognized flooring industry organizations.

We carry a full range of flooring products, including hardwood, luxury vinyl plank (LVP), laminate, tile, and carpet. Our team can help you compare options based on your room, lifestyle, and budget.

We partner with a broad portfolio of established flooring manufacturers, giving you access to trusted, warrantied products across every category. Browse our product categories or visit the showroom, and our team can walk you through the specific lines that fit your project.

We install flooring in every room of the home, including kitchens, bathrooms, basements, bedrooms, and living areas, as well as stairs.

Absolutely, this is where we add the most value. Our showroom team, including an in-house interior designer, will ask about your household and recommend products that will perform well in your space. See our process for what a project with us looks like.

Yes. Our flooring visualizer, powered by Roomvo, lets you upload a photo of your own room and preview different flooring products before you buy.

Cost depends on the product category, square footage, subfloor condition, and installation complexity. We provide a clear, itemized estimate after seeing your space. Book a free estimate to get started.

Yes, professional space measurement is part of our process, so your quote reflects the actual materials and labor your project needs.

Yes. You can learn more about our flooring financing options and get pre-approved online to see what fits your budget.

We recommend speaking with our team directly about your quote. We focus on providing fair, transparent pricing backed by professional installation and service you can rely on.

Both. We’re a full-service flooring company, our team handles everything from product selection to professional installation. See our process for details.

Installation is completed by our in-house team of experienced flooring professionals.

Timelines vary by project size, product type, and subfloor condition. We’ll give you a realistic timeline as part of your estimate.

Our five-step process covers an initial consultation, professional measurement, a detailed quote, finalizing your selection, and scheduling installation with our in-house team.

We’ll go over prep expectations with you ahead of your install date so your home and our crew are ready to go on the day of.

Yes. We specialize in flooring restoration for homes damaged by flood, fire, or other unexpected disasters, and we’re experienced in coordinating this work with insurance-funded rebuilds.

We support homeowners going through insurance-funded restoration projects, helping select appropriate replacement flooring and completing installation as part of the rebuild. Ask our team about the process for your situation.

Contact your insurance provider to start your claim, then reach out to our restoration team to discuss flooring replacement options as part of your rebuild. We can help you choose durable, water-resistant products like luxury vinyl plank where appropriate.

In many cases, yes, bring in a sample or photo and we’ll do our best to find a close match. Contact us to discuss your specific situation.

Yes. We help homeowners and real estate professionals select flooring that improves a home’s resale appeal, with guidance on the products that offer the best return for staging and listing.

Yes. Our in-house interior designer collaborates with clients directly, and we’re happy to work alongside outside designers on your project. Learn more about our team.

We work with homeowners on new construction and renovation projects. If you’re a builder or working on a new build, contact our showroom to discuss timelines and product options.

Contact us directly to discuss your commercial or multi-unit flooring needs, our team can advise on the best path forward for your project scope.

Luxury vinyl plank (LVP) is generally the top choice for Calgary basements, it’s waterproof, comfortable underfoot, and stable in temperature swings. Engineered hardwood and laminate can also work depending on moisture conditions and subfloor prep.

Hardwood is a natural wood product prized for warmth and resale value, but more sensitive to moisture. LVP is a synthetic, waterproof product that mimics wood or stone at a lower price point, with strong durability for busy households, pets, and basements.

Both are budget-friendly and durable, but LVP is generally more water-resistant and better suited to bathrooms, kitchens, and basements, while laminate can offer a slightly more realistic wood look and feel in dry, above-grade rooms.

Look for scratch-resistant, waterproof options like LVP or certain tile products. These stand up well to claws and accidents and are easy to clean.

Durable, easy-to-clean, water-resistant products like LVP or tile tend to hold up best to spills, toys, and heavy play, while still offering plenty of style options.

Stairs see concentrated wear, so durability and slip resistance matter most. Hardwood, engineered hardwood, and certain LVP products are common choices for stairs, often paired with a non-slip finish.

With proper care, solid hardwood flooring can last generations and can typically be refinished multiple times to restore its appearance.

Most LVP products are fully waterproof at the plank level, which is why it’s a popular choice for basements, bathrooms, kitchens, and entryways.

Measure the length and width of each room to calculate square footage, then add roughly 10% extra for cuts and waste. For accuracy, a professional in-home measurement is recommended.

Hardwood flooring is consistently associated with strong resale appeal, particularly in main living areas, though high-quality LVP has become increasingly attractive to buyers for its durability and low maintenance.

Sweep or vacuum regularly, wipe up spills promptly, use furniture pads to prevent scratches, and avoid excess water when cleaning. Periodic professional refinishing can restore worn hardwood to like-new condition.

In some cases, yes, depending on the existing surface and the new product being installed. A professional assessment during your estimate will determine whether removal or subfloor prep is needed first.